Refund policy

Returns & Refunds

We make stuff we're proud of — and we work with quality print partners to make sure it arrives that way. If something's not right, we'll sort it.

Here's the deal:

• Damaged or faulty? Contact us within 30 days of receiving your order with a photo and your order number. We'll assess and work to resolve it — replacement or refund subject to review.
• Wrong print or colour? That's on us. Get in touch and we'll make it right.
• Changed your mind? We don't accept change-of-mind returns. Everything is made to order, so choose wisely. (We believe in you.)
• Wrong size? Double-check before you order. Size guides exist for a reason — and we can't accept returns for sizing errors.
• Sale items? Final sale. No returns, no exceptions.

To start a claim, email sayitco.au@outlook.com with your order number and a photo. We'll get back to you within 2 business days.

Say It Co. — we say what we mean, including in our returns policy.